.ticket {
	padding: 5px;
	border-color: #909090;
	border-style: solid;
	border-width: 1px;
	color: #484848;
	background-color: #fafafa;
	margin-bottom: 10px;
	text-align:left;
}
.heading {
	margin-bottom: 10px;
	border-bottom-color: #aeaeae;
	border-bottom-style: solid;
	border-bottom-width: 1px;
	padding-bottom: 2px;
	padding-left: 10px;
	font-size: 18px;
	text-align:left;
}
.you {
	border-color: #7a7a7a;
	border-style: solid;
	border-width: 1px;
	background-color: #f4f4f4;
	color: #6a6a6a;
	padding: 10px;
	margin-bottom: 10px;
	margin-top: 10px;
}
.admin {
	border-color: #98c22b;
	border-style: solid;
	border-width: 1px;
	background-color: #f3ffe1;
	color: #506717;
	padding: 10px;
	margin-bottom: 10px;
	margin-top: 10px;
}